5 Things Buyers Hate

What Buyers Hate Most When Buying a Property (and How We Do Things Differently)

Buying a home should be exciting, but too often, buyers feel let down by practices that create stress and disappointment. As a trusted locals for over two decades, The Coast is committed to doing things differently. We believe in honesty, transparency, and building long-term relationships across our community.

Here are five of the biggest frustrations buyers face right now, and how we help you avoid them.

1. Underquoting That Breaks Trust

Whether it’s an auction or a private sale, buyers hate being drawn to a property only to find out it was never really within reach. Spending money on building inspections, arranging finance, and emotionally investing in a home, only to see it sell far above the quoted range, leaves many feeling misled and disheartened.

In Victoria, underquoting has been heavily scrutinised. Since 2022, Consumer Affairs has issued more than $2 million in fines to agents who misrepresent price guides. A dedicated taskforce continues to investigate complaints, targeting both auction and private sale campaigns.

At The Coast, we take the opposite approach. Our price guides are evidence-based, clearly explained, and updated to reflect the market. We believe buyers deserve honesty, so they can focus on homes that truly match their budget.

2. Overly Pushy Sales Tactics

Buyers often walk away frustrated when they feel pressured into rushing decisions, whether it’s being told “another buyer is about to sign” or being pushed into making an offer on the spot. High-pressure tactics create resentment and rarely lead to good outcomes.

At The Coast, we believe respect is more powerful than pressure. We give buyers the time and space they need to make confident decisions. For us, it’s not about squeezing a quick result, it’s about creating a positive experience that builds long-term trust.

3. Agents Who Don’t Understand the Property

A common frustration for buyers is asking a simple question about zoning, building materials, easements, or even something as basic as the number of bedrooms, and being given the wrong answer or, worse, a made-up one. It is not just unhelpful, it can cost buyers money and confidence.

At The Coast, we take the time to know every property inside and out. From title checks and zoning overlays to local services and building details, we make sure our team can answer with confidence. And if we do not have an answer on the spot, we find out quickly and come back to you with the facts. Buyers value accuracy, and so do we.

4. Poor Market Insight

Victoria’s market is moving quickly. Auction clearance rates are strong, interest rate changes are influencing demand, and values can shift in a matter of weeks. When buyers don’t have accurate, up-to-date information, they risk making costly mistakes.

At The Coast, we live and breathe the local market. Our team closely tracks sales and buyer demand across the region. We share this knowledge openly so that buyers and vendors alike can make confident choices.

5. Feeling Like Just Another Transaction

Buying property is one of the biggest decisions people make. Yet too often, buyers feel rushed, dismissed, or pressured into offers.

At The Coast, we take pride in treating every buyer as part of our community, not just another number through the door. We listen, we guide, and we build relationships that last well beyond the sale.

Why Buyers and Sellers Trust The Coast

• Transparent pricing: No underquoting, no vague guides, no surprises.

• Market expertise: Real insight into local sales and trends, shared openly.

• Accurate property knowledge: We know the homes we sell, and buyers feel that confidence.

• A Respectful approach: No pushy tactics, just honest advice and support.

• Community focus: We’re here for the long term, building trust, not just a quick sale.

Final Word

Buying property should be a positive experience, not a battle with misleading guides, pushy tactics, or rushed interactions.

At The Coast, we’re proud to set a higher standard in our community, helping buyers feel informed and respected, and ensuring vendors know their campaign is being handled with integrity.

Andrew Wright Licensed Estate Agent andrew@thecoast.com.au 0481 310 010